Reports To: Director, Employee Experience PlatformAbout the OpportunityJoin a Fortune 10 healthcare organization undergoing a major transformation of its employee experience through a next-generation enterprise platform powered by AI, automation, and digital workflow technologies.We're looking for a Senior Manager, Employee Experience Platform Delivery to lead the strategy, delivery, and continuous evolution of this enterprise platform. This is a unique opportunity for a leader who combines product ownership, enterprise platform delivery, stakeholder management, and people leadership.This is not a traditional project management role. As the accountable Product Owner, you'll own the platform roadmap, prioritize business demand, guide delivery, and ensure the platform delivers measurable value across Human Resources, Information Technology, Corporate Functions, Enterprise Services, and Digital Workplace teams.Working closely with senior business and technology leaders, you'll ultimately lead the platform delivery organization while helping shape the future of AI-powered employee experiences across the enterprise.What's in it for YouThis is an chance to lead one of the organization's most strategic employee technology platforms at a time of significant investment in AI, automation, and digital workplace transformation.You'll partner directly with executive stakeholders, influence enterprise-wide platform strategy, and lead a multidisciplinary team responsible for delivering innovative employee experiences. If you're passionate about product leadership, enterprise transformation, and building high-performing teams, this role offers the opportunity to make a lasting organizational impact.Your ResponsibilitiesServe as the accountable Product Owner for the enterprise employee experience platform, owning the platform roadmap, backlog, release planning, and prioritization of business demandPartner with Human Resources, Information Technology,



Enterprise Services, Security, Corporate Functions, Enterprise Architecture, and Digital Workplace teams to identify and prioritize new platform capabilities and use casesLead the successful delivery of enterprise platform initiatives from planning through implementation, adoption, and ongoing optimizationBuild and maintain a healthy pipeline of platform enhancements, balancing business value, technical complexity, organizational readiness, and delivery capacityFacilitate executive governance meetings, communicate roadmap progress, manage escalations, and build alignment across diverse stakeholder groupsPartner with technical leads and implementation teams to ensure successful platform execution while owning what gets delivered and when, rather than how it's builtChampion AI-powered employee experiences by identifying opportunities to leverage conversational AI, automation, intelligent workflows, and self-service capabilitiesDrive organizational change management, including communication, training, readiness, and adoption strategies that maximize platform utilizationEstablish and monitor key success metrics, including platform adoption, employee satisfaction, workflow automation, self-service effectiveness, and business value realizationLead, coach, and develop a high-performing team of platform professionals, implementation managers, business analysts, solution architects, and AI specialists while fostering a culture of collaboration and continuous improvementSkills and Qualifications8+ years of experience leading enterprise platform implementations,



SaaS products, digital transformation initiatives, or large-scale technology programs3+ years of people leadership experience managing product, platform, implementation, or technical teamsExperience serving as a Product Owner, Product Manager, Platform Leader, or similar role with ownership of product roadmaps, backlogs, prioritization, and release planningDemonstrated success leading complex, cross-functional initiatives involving business stakeholders, technology teams, operations, and external vendorsStrong program management experience, including scope, timeline, resource planning, dependency management, risk mitigation, and executive reportingExperience driving executive governance, stakeholder engagement, and organizational alignment across large enterprise environmentsProven ability to lead organizational change, platform adoption, and value realization initiativesDemonstrated experience leveraging AI, automation, conversational AI, virtual agents, copilots, or intelligent workflow technologies to improve employee or business experiencesExceptional communication, presentation, facilitation, and relationship-building skills with executive and senior leadership audiencesBachelor's degree or equivalent combination of education and experiencePreferred QualificationsExperience supporting enterprise employee experience, HR technology, IT service management (ITSM), digital workplace, enterprise self-service, or workflow automation platformsExperience with leading enterprise workflow, service management, or AI-enabled employee experience platformsExperience leading conversational AI, enterprise AI, intelligent automation, or digital assistant initiativesAgile Product Owner, Certified Scrum Product Owner (CSPO), SAFe, PMP, or similar certificationsExperience managing enterprise technology vendors and implementation partners

📌 Senior Manager, Employeeworks Platform Delivery (Mississauga)
🏢 Altis Technology
📍 Mississauga