Opportunity, growth, and meaningful rewards! We offer:Health, dental and vision insuranceGenerous paid time off (vacation, flex or sick)Holiday pay*RRSPEmployee discounts across all company brandsEmployee assistance programTraining and exciting growth opportunities opportunitiesReferral program – refer a friend and earn a bonus*Benefits may vary by position so ask your recruiter for details.This Shift Supervisor Job Is For You, If You Would Enjoy:Operating stores such as: Hermes, Bvlgari, Cartier, Omega, Ferragamo, Burberry, Moncler and more!The successful candidate will be responsible for managing Luxury Brands and its shift team, and ensuring the highest level of customer service. The Shift Supervisor will inspire, lead, and develop a team of sales associates to deliver on the company objective of excellent proactive service to ensure an exceptional customer experience.Working at the World Duty-Freeat Vancouver International AirportYour Team is counting on you as a Shift Supervisor to:Provide flexibility to work anyshift(Weekdays, Weekends & Holidays)Workfull-timeKey Responsibilities :Selling and customer experience, team and service management, and product and presentation managementPromote quality customer service among staff by acting as a positive role modelMaintain employee attitude and morale by recognizing outstanding performance and service, motivating, and developing staffAnalyze sales data to set sales goals and implement sales programs to meet targetsEnsure pricing, signing, and ticketing of merchandise are accurateResponsible for opening and closing the store and securing all assetsEnsure that the store is in compliance with all Airport, Provincial,



and Federal employment laws/regulationsOversee inventory counting at the end of the shift and conduct staff bag checksAssume Terminal Manager's responsibility in his/her absenceEnsure all health and safety protocols are adhered to at all timesReconciliation of cash, card, and bank depositsInvestigate any cash discrepancies together with the cashier to identify and solve problemsOrganize and coordinate shift plans.Required Qualifications :3+ years of retail experience with at least 1 year in a supervisory/leader role within the luxury retail/service industryExcellent analytical, critical thinking, and troubleshooting skillsExcellent listening and communication skillsProficient in MS Excel and adaptable to other systems as requiredStrong working knowledge of retail operations, including cash and inventory control, markdown compliance, merchandise handling, and shrink managementAbility to work flexible shifts, including weekends and holidaysMust have a valid driver's license and vehicle due to operating hoursSuccessfully clear a criminal background check RAIC requirementsAvolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

📌 Luxury Retail Shift Supervisor (Vancouver)
🏢 Avolta
📍 Vancouver