Role: IT Specialist – Level 3 (System Administrator / IT Transformation Specialist)Permanent positionLocation: Montreal, QC (Hybrid)Job DescriptionSummaryAs an IT Specialist – Level 3 (System Administrator / IT Transformation Specialist), you will be responsible for delivering advanced technical support and leading IT infrastructure projects across multiple client environments. This role combines hands-on system administration with cloud transformation initiatives, ensuring systems are secure, reliable, and aligned with evolving business needs.Essential Duties and ResponsibilitiesClient Support & System AdministrationProvide remote and on-site technical support, managing hardware, software, and network systems to ensure optimal availability, performance, and reliability. Troubleshoot and resolve issues efficiently across diverse environments.Infrastructure Management & OptimizationAdminister and maintain IT infrastructure, including servers, networks, and endpoints. Continuously assess and optimize system performance, scalability, and reliability.Cloud Services & TransformationSupport and implement cloud-based solutions, particularly within Microsoft Azure and Microsoft 365 environments. Lead or assist with initiatives such as:Autopilot deployments (hybrid/cloud-joined)Intune configuration and policy managementApplication packaging and deploymentOn-premises to cloud migrations (phased approach)Windows 365 / Azure Virtual Desktop (AVD) implementationsFile migrations to SharePoint or Azure file storageVirtualization & NetworkingManage and support virtualization platforms (VMware and/or Hyper-V) and network infrastructure including TCP/IP, DNS, DHCP, VPNs, firewalls, switches, and routers.Documentation & Process ImprovementCreate and maintain detailed documentation for system configurations, procedures, and project implementations. Contribute to process improvements and standardization.System Upgrades & MaintenanceParticipate in system upgrades,



patch management, and lifecycle maintenance to ensure systems remain secure and up to date.Collaboration & Project DeliveryWork closely with internal teams and stakeholders to understand requirements and deliver high-quality IT solutions. Contribute to project planning and execution to ensure successful outcomes.Continuous LearningStay informed on emerging technologies, tools, and industry best practices to enhance service delivery and technical capabilities.Minimum RequirementsExperience4–7 years of experience in system administration, preferably within a managed services (MSP) environmentEducationDiploma (DEC) in Computer Science, Information Technology, or a related field, or equivalent experienceTechnical ExpertiseStrong knowledge of Microsoft environments (Windows OS, Microsoft 365)Experience with Azure cloud servicesFamiliarity with virtualization platforms (VMware, Hyper-V)Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)Experience with computer hardware and peripheralsLanguagesBilingual proficiency in French and EnglishSkills & CompetenciesStrong troubleshooting and analytical thinkingExcellent communication and interpersonal skillsAbility to work independently and collaborativelyStrong organizational and documentation skillsPersonal AttributesPunctual and responsibleDetail-oriented and reliableTeam-oriented mindsetAbility to work effectively under pressureAdditional RequirementsValid driver's license and access to a vehicleWillingness to travel within the Montreal and Laval areas (mileage reimbursed)Certifications (Asset)Relevant industry certifications (e.G., Microsoft, Azure, networking) are considered an assetFluid thanks you for your interest in this opportunity. However, only candidates with the required qualifications will be contacted.Fluid adheres to the principles of equal employment prospect and affirmative action. We welcome and encourage diversity in our workplace.Candidates must be eligible to work in Canada.

📌 It Specialist – Level 3 (System Administrator / It Transformation Specialist) (Montreal)
🏢 Fluid Workforce Solutions
📍 Montreal