Elevate customer experiences as an Onboarding Specialist at Scotch, guiding clients through our cutting-edge POS system's installation and training. This position merges technical support with project management.As part of the Scotch team, you will be responsible for the entire onboarding process for current clients, ensuring both hardware and software are correctly set up. You'll lead training sessions to ensure customers feel confident using our platform while resolving any technical issues that arise. Building strong relationships with customers and internally will be key to your success in this high-impact role.Key Responsibilities:Lead the customer onboarding from start to finishImplement and configure POS software solutionsOversee setup of hardware such as printers and scannersDeliver comprehensive training to clientsTroubleshoot technical issues effectivelyRequirements:Minimum 2 years in customer-facing technical rolesExperience with POS systems is beneficialStrong communication and troubleshooting skillsOrganized and capable of handling multiple projectsAttention to detail and proactive approachUtilize your skills to enhance Scotch's customer onboarding experience and make a significant impact in a growing industry.

📌 Scotch Onboarding Specialist Position (Stirling-Rawdon)
🏢 Scotch
📍 Stirling-Rawdon