Join Black & McDonald as a Bilingual Call Centre Representative and enjoy the flexibility of work from home. Your main focus will be providing outstanding service and resolving customer inquiries efficiently.Based in Markham, this role requires 2-3 years of call centre experience and involves managing the CMMS database after a 3-4 week training. Your responsibilities will include handling customer calls, documenting information accurately, and maintaining a professional demeanor while working independently in French and English.Key Responsibilities:Respond to customer inquiries by phone and emailFulfill requests and document interactionsMaintain equipment history and work orders in CMMSFollow up on calls and escalate issues when necessaryOrganize and manage filing systems efficientlyRequirements:2-3 years of customer service or call centre experienceProficient in Microsoft Office, especially Excel and OutlookExcellent French communication skills, written and verbalComfortable working with minimal supervisionFlexible with shift timings, as neededUtilize your bilingual talents and customer service skills to enhance customer experiences at Black & McDonald remotely.

📌 Bilingual Call Centre Rep - Work Remotely (Vancouver)
🏢 Black & McDonald
📍 Vancouver