Group Collections and Commissions SpecialistWaterloo, ON, CanadaJob DescriptionAt Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.The Opportunity : At Equitable, we believe great things happen when we work together. We're a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you're passionate about making a difference and growing your career in an inclusive and collaborative setting, we'd love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.We are looking for a Group Collections and Commissions Specialist for our Group Actuarial team. This roleis responsible for providing service to our clients and advisors on matters related to Premium collection and Advisor Compensation as well as processing related tasks in our administration systems. We are a busy team, so strong communication skills, multi-tasking, high level of accuracy and attention to detail are a must. If you thrive in a fast-paced, results-driven environment, we'd love to hear from you. Join one of the region's top employers and be part of something that truly makes a difference.Work Arrangements:This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2)



assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.What you'll do:Supporting our advisors and clients in resolving queries about commissions and premium payments.Collaborating with people at various levels of the organization in relationship managementEnsuring advisor errors & omissions/required licensing is up to date.Assisting with agent of record (AOR) changes.Processing transactions on our administration systemsProcessing payments to advisorsPreparing commission and premium reconciliations using excelSupporting workload management for overall Group Collections and Commissions teamEnsure strong internal controls and service standards are achievedWhat you'll bring:Post secondary educationExcellent communication skills,



including effective listening and the ability to communicate clearly both verbally and in writing.Superior customer service skills with phone and email etiquette.Excellent problem solving and analytical skillsSelf motivated drive that strives for continuous improvementMinimum 2 years of collections and commissions processing related insurance industry experienceStrong attention to detail and high degree of accuracyAbility to prepare/manipulate MS Excel based numeric reconciliationDemonstrated organizational skills with the ability to meet deadlinesWhat's in it for you:Career Growth: Regular learning sessions and developmentopportunitiesTotal Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pensionmatchingTime Away: Competitive vacation plus one paid volunteer day each yearFlexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a "dress for your day" approachAs part of the recruitment process, candidates may be asked to complete an assessment.At Equitable, we're committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at [email protected], we're happy to help.Your base pay will be based on your skills, qualifications, experience, and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.Reports To: Manager, Group Collection and Commissions Department : Group Actuarial Term: Permanent Full-TimeThis position is open and we are excited to find the right person to join our team.As part of the recruitment process, you will need to go through background screening, as per our company policy.

📌 Group Collections And Commissions Specialist (Alton)
🏢 Equitable
📍 Alton