Step into an impactful role at CBI Home Health as a Care Access Representative in Mississauga. This full-time position revolves around enhancing client experiences through effective scheduling and coordination.As part of a high-volume contact center, you will oversee the scheduling for Personal Support Workers and Nurses, ensuring seamless client care. Strong organizational skills and the ability to manage multiple priorities are essential for success in this dynamic workplace.Key Responsibilities:Optimize scheduling of care providers using specific softwareAchieve KPIs for scheduling efficiency and communicationFoster clear communication with clients and team membersBuild lasting relationships with clients and healthcare professionalsAccurately maintain all scheduling and client databasesRequirements:Completion of Grade 12 education2+ years in Customer Service or related fieldsProficiency in Microsoft Office Suite and scheduling softwareStrong communication skills and problem-solving orientationAbility to multitask effectively in a busy settingYour scheduling talent and customer service skills can greatly improve care delivery at CBI Home Health, enriching lives in the Mississauga community.

📌 Full-Time Care Access Representative Mississauga
🏢 CBI Home Health
📍 Mississauga