Join the FIKA team as a Retail Experience Lead and be a key player in enhancing customer experiences while supervising retail operations. This role involves ensuring high service standards in our cannabis retail locations.FIKA is in search of a Retail Experience Lead who will be responsible for store management and operational excellence. You will oversee cash management, assist in staff development, and maintain exemplary standards for product presentation. Excellent customer service and conflict resolution skills are integral to this role.Key Responsibilities:Activate and deactivate store alarm systemsGreet customers and provide exceptional serviceConduct team member training and onboardingTriage customer complaints effectivelyMotivate staff to achieve sales targetsRequirements:At least 2 years of retail experienceHigh school diploma or GED requiredStrong communication and service skillsRequired Provincial Cannabis CertificationClear criminal recordLead the charge in delivering outstanding retail experiences at FIKA while nurturing your skilled growth.

📌 Fika Retail Experience Lead Role (Charlottetown)
🏢 Fire & Flower
📍 Charlottetown