Become a Technical Solutions Specialist at eSentire, focusing on escalated support for Managed Detection and Response services. Help businesses secure their operations against cyber threats with top-notch solutions.eSentire is seeking skilled professionals with a technical background to provide stellar support and collaborate on complex cybersecurity issues. Your experience in IT support will be crucial in diagnosing client problems and guiding them toward effective resolutions in a rapid-paced environment.Key Responsibilities:Provide advanced support for eSentire's MDR offeringsTroubleshoot and resolve urgent client issues in real-timeCollaborate with internal teams for effective solutionsCreate and maintain detailed documentation of processesShare best practice recommendations with clients and teamsRequirements:5+ years in IT technical support rolesBachelor's degree or relevant hands-on experienceStrong networking technology understandingExperienced in supporting enterprise applicationsStrong analytical and communication skillsMake an impact on cybersecurity by joining eSentire's dedicated team and enhancing client protection strategies.

📌 Esentire Technical Solutions Specialist Position (Alton)
🏢 eSentire
📍 Alton