Elevate guest experiences as a Reservations Coordinator, where you'll lead the reservations department and provide operational support to the Front Office. Your role is crucial in maintaining guest satisfaction while optimizing room occupancy.As a Reservations Coordinator, you'll manage all aspects of reservations including individual and group bookings, while ensuring precision within the Property Management System (PMS). This role includes providing coverage for the Front Office Manager, assisting with scheduling, and training front desk associates. You will play a key part in creating a positive team workplace and achieving departmental goals.Key Responsibilities:Oversee individual and group reservationsMaintain accurate room inventory and ratesSupport the Front Office Manager during absencesCoordinate housekeeping reports and room inspectionsTrain front desk employees on best practicesRequirements:Previous hotel reservations or front desk experience is preferredStrong leadership or supervisory skills valuedExcellent organizational skills are essentialProficient in Microsoft Office toolsFlexibility to work evenings and weekends requiredUtilize your expertise in guest service and reservations in this impactful role.

📌 Reservations Coordinator With Front Office Leadership (Ottawa)
🏢 aqam
📍 Ottawa