Join Coast Capital in Shelbourne as a Full time Member Services Agent where you'll support members with valuable financial insights and exceptional customer care. You will embody our commitment to building a better future together with proactive engagement.This position emphasizes the importance of connecting with members and ensuring their financial well-being. Responsibilities include acting as the first point of contact, resolving queries, and fostering a supportive environment. You will utilize strong communication and empathy to educate members on various banking channels, driving positive outcomes.Key Responsibilities:Serve as the initial contact for member inquiriesEducate members on financial products and servicesTake ownership in identifying and resolving banking issuesCollaborate with colleagues to enhance member experiencesStay vigilant in detecting potential fraudulent activitiesRequirements:Excellent verbal communication skills in EnglishStrong empathy and understanding of member needsInitiative in resolving challengesAdaptability to changing circumstancesPositive approach with a focus on inclusionSupport members through dedicated service and effective financial guidance at Coast Capital.

📌 Full-Time Member Services Agent At Coast Capital (Victoria)
🏢 Coast Capital Savings
📍 Victoria