Become a Customer Experience Associate with CSN Collision, ensuring exceptional service at each customer touchpoint in the collision repair process. This role is essential for facilitating customer interactions efficiently.As a Customer Experience Associate at CSN Collision, part of a robust network since 2002, you will provide vital support in managing customer inquiries and processing claims. The role demands effective communication skills to maintain high service standards and keep clients informed about their repairs.Key Responsibilities:Handle customer support inquiries across multiple channelsEnsure accurate invoicing and payment processingSchedule and confirm repair and rental needsOrganize and manage digital and physical recordsAssist in submitting and updating insurance claimsRequirements:3 to 5 years of customer service or related experienceAutomotive knowledge is a plusFamiliarity with relevant management systemsValid Driver's licenseWillingness to handle physical tasks as neededSupport the delivery of high-quality repair services while enriching customer interactions as a Customer Experience Associate at CSN Collision.

📌 Customer Experience Associate At Csn Collision (St. Catharines)
🏢 Csn-Collision-1
📍 St. Catharines