Sales Development Representative (SDR)Critical Systems Labs Inc. (CSL) is a Canadian engineering consultancy, internationally recognized for our expertise in the management of safety risk in complex software-defined and AI-enabled systems. Our clients include organizations in aerospace, advanced automotive, critical infrastructure, defense, energy, and other highly regulated industries, who are seeking more scalable and effective ways to manage risk. CSL's flagship platform, Socrates, is an industry-leading solution for assurance case management.As a Sales Development Representative with CSL, you will work closely with our CEO and leadership team to generate new business opportunities and expand our market presence. Our prospects are engineers, safety professionals, technical leaders, and executives responsible for some of the most complex systems in the world. Success in this role requires thoughtful research, strong communication skills, active listening, and the ability to engage in meaningful business conversations. Using a combination of outreach tactics including cold calling, your primary responsibility will be identifying and qualifying potential opportunities, understanding customer challenges, and scheduling qualified meetings for our leadership team. You will play a key role in shaping the growth of our company.Key responsibilitiesProspect Research & TargetingIdentify organizations that align with CSL's ideal customer profileResearch industries, companies, projects, and decision‐makersDevelop account insights and prospecting strategiesBuild and maintain targeted prospect listsOutbound Business DevelopmentConduct outreach through email, LinkedIn, phone,



and other channelsInitiate conversations with engineering leaders, safety professionals, and executivesGenerate interest and identify potential opportunitiesFollow up consistently and professionallyDiscovery & QualificationConduct initial qualification conversationsUnderstand prospect challenges, priorities, and business driversIdentify organizational pain points related to safety assurance, compliance, complexity, and collaborationDetermine stakeholder involvement and decision‐making dynamicsAssess opportunity quality and readiness for next stepsCRM & Pipeline ManagementMaintain accurate prospect and activity recordsTrack lead progression through the sales processDocument discovery findings and qualification criteriaSupport sales forecasting and pipeline reportingMarket IntelligenceMonitor industry trends and emerging opportunitiesGather competitive intelligence and customer feedbackShare insights with leadership to support commercial strategyWhat Success Looks LikeWithin your first 6-12 months,



you will:Build a consistent pipeline of qualified opportunitiesSchedule discovery meetings with high-value target organizationsDemonstrate strong qualification and research skillsDemonstrate confidence engaging with technical and executive audiencesBecome a trusted member of CSL's commercial teamRequired Skills and QualificationsFormalized sales methodology training3+ years experience in sales, business development, customer success or a related roleStrong verbal and written communication and relationship building skillsComfortable engaging with senior professionalsExceptional listening ability with experience conducting discovery conversationsHighly organized and self‐motivatedExperience with CRM platforms and sales tools (e.G., HubSpot, Pipedrive, Zoho, Salesforce)Experience with LinkedIn Sales Navigator and modern prospecting tools (e.G., Apollo.Io, Zoom Info, Clay, Seamless.Ai)Additional skillsExperience with B2B software, technology, consulting or professional servicesInterest in technology, engineering, software and AI an asset.CoachableAbility to work independentlyWhat CSL offersCSL provides an inspiring, positive and cooperative work environmentFull-time on target earnings (OTE) $70K-95K (base salary +performance incentives), based on experienceFull extended health care coverage for employees and their families including dental, vision, medications, and paid sick days. Annual allowance for paramedical services3 weeks paid vacation timeFlexible work options with preference for candidates located in or near Vancouver, BC. We have an accessible office located in Waterfront Station, the central transit hub in downtown Vancouver. On-site fitness facility and secure indoor bike parking are available.Special considerations:Successful candidates must currently reside in Canada and be legally able to work in Canada. (We are unable to offer sponsorship.)© 2025 Critical Systems Labs Inc. All rights reserved.

📌 Sales Development Representative (Vancouver)
🏢 Critical Systems Labs
📍 Vancouver