Join Emterra Group as a Collections Operations Manager, leading efforts in Surrey, BC. Oversee a dedicated team while ensuring exceptional service in recycling and waste management.In the position of Collections Operations Manager, you will be responsible for the oversight of daily operations that ensure clean and safe communities. Lead a high-performing team through effective coaching and support in recruitment and training. Strive for continuous improvement in service delivery, productivity,



and customer satisfaction within the dynamic landscape of waste management.Key Responsibilities:Manage the performance of Route Supervisors and collection staffCoordinate daily operational tasks for safety and efficiencyAnalyze operational data to identify improvement opportunitiesDevelop annual budgets and monitor expendituresPromote a strong safety culture among employeesRequirements:Relevant postgraduate degree or diplomaExperience in operations management, preferably in waste sectorStrong people management skills for building effective teamsExperience in customer service managementProficient with Microsoft Office and operational systemsLead the way in waste management operations at Emterra Group, fostering a protected and efficient working environment.

📌 Surrey Collections Operations Leadership Role
🏢 Emterra Group
📍 Surrey