Contribute to Enercare's success as a Senior Business Process Analyst in Markham, focusing on product management and operational improvements. Leverage customer insights for effective solutions.In this role, you'll analyze business processes, support product strategy development, and enhance customer experiences. Collaborating with teams across Marketing, Sales, and IT, you will identify opportunities for growth and drive initiatives that align with company objectives. Your expertise in process mapping and data analysis will take functional efficiency to recent heights.Key Responsibilities:Facilitate executive presentations and stakeholder discussionsLead initiatives for process efficiency and customer satisfactionConduct detailed customer journey mappingDevelop reporting and dashboards for performance metricsPresent findings to leadership teams with actionable insightsRequirements:BBA or similar degree required10+ years of business process experienceExpertise in product lifecycle managementAdvanced proficiency in analytical tools and methodologiesStrong communication and influencing skillsBring your analytical prowess and process improvement skills to enhance service delivery at Enercare.

📌 Enercare Senior Process Analyst Role (Markham)
🏢 Enercare
📍 Markham