We are seeking a Client Service Specialist to join our team in Winnipeg, MB, Toronto, ON or Kingston, ON. We are in search of a dynamic individual to actively contribute to the success of People Corporation by providing excellent service and support to our valued clients. The Client Service Specialist is responsible for managing a portfolio of clients, investigating complex issues, and handling client escalations.The successful candidate will be reliable, have excellent time management and multi-tasking skills, show initiative, possess strong analytical and problem solving skills, consistently pay attention to detail, and display sound work ethics. This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our advantages, pension, and HR products and services and how they are delivered to our clients.The Client Service Specialist will:Develop and maintain relationships with clients and multiple insurance companiesProvide day to day management of client requests, claim activities, and the ongoing general administration and maintenance of group client activitiesInteract with insurance companies, clients, advisors, and plan members to provide information in response to inquiries about products and servicesIndependently manage clients' enrollments, terminations, amendments, salary and status changes, including data entry into internal systemsProvide support to Account Managers, including the set-up of new groups, client service,



and administrationMaintain security and confidentiality of client informationProvide benefit plan administration training for new and existing clientsAssist clients with claims and online processingCoordinate timely preparation and delivery of necessary client materialsTo be successful as a Client Service Specialist with People Corporation, you will need:2+ years of skilled experience in the group benefits industry2+ years of professional experience working in a client focused environment with a commitment to service excellenceCompletion of post-secondary education in a relevant fieldTo bring a positive and professional attitude that encourages collaboration and relationship buildingTo demonstrate strong conflict resolution skills, driving timely and effective outcomesExcellent problem solving and troubleshooting skillsExcellent communication skills, both written and verbalThe ability to multi-task and prioritize to meet client and internal needsFluency in both French & English would be considered an assetWhat's in it for you:Learn by working alongside our expertsExtended health care and dental benefitsA retirement savings plan with company contributionsA suite of Health & Wellness offeringsMental Health programs and support for you and your familyAssistance for the completion of industry designationsCompetitive compensationAt People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members,



and stakeholders. We are committed to providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.The base salary for this position is between $50,000 - $60,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.E. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.We know that it's the vast expertise and commitment of our teams in People Corporation and our Partner Firms that have put us where we are today. We value our employees and provide competitive salaries, a comprehensive group benefits plan, and a generous retirement savings plan. And we're in it for the long haul - once you join us, we want you to thrive. If you want to make a difference in the lives of customers, if you take pride in a job well done, and if you like to have fun.If you require an accommodation or an alternative format of any posting please reach out to [email protected] more information on Accessibility at People Corporation, visit our link https://www.Peoplecorporation.Com/en-ca/accessibility-statement.

📌 Client Service Specialist (Winnipeg)
🏢 873 Springboard Platform - Customer Service
📍 Winnipeg