Our StoryCommissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country.Commissionaires provides security services for over 200 sites and are located in over 110 communities across the province. Our client base runs from the Federal Government to local municipalities, airports, industrial sectors, and commercial/residential buildings.Our guards are not only behind the scenes providing security and access control, but front and centre providing valued customer service to the public.Reporting to the Supervisor, Operations, the Operations Centre Coordinator, will be responsible for providing scheduling and customer service to our Security Officers and to our valued clients across British Columbia. The position works closely with the Operations and Human Resources team to ensure scheduling requests are met.We are looking for a casual, on-call coordinator to provide coverage support for our team. As we operate 24/7, this role involves a variety of shift times and days, including weekdays, weekends, daytime, afternoon, and overnight shifts. Availability from throughout the week, including days and afternoons, is essential.Payrate:



$24.50/hrThe position will see you working both in office and from home.What's in it for you?Opportunity for growth& advancement within the organizationWork for a reputable and nationally known companyA challenging yet rewardingwork environmentYou're a good fit if...You pride yourself on your superior customer service skillsYou thrive in a rapid-paced environmentYou enjoy taking on new challengesYou go above and beyond to help our front line staff and clientsSome of your responsibilities include:Responding to and monitoring staffing/service requests from internal and external clientsAnswering calls from employees and members of the public and assisting with their queriesSelecting appropriate employees to fill staffing service requestsProviding a clear and accurate description of work assignments to employeesShift scheduling using in-house software programsEnsuring the safety of all staff working alone by effectively monitoring our Lone Work Program systemMaintaining a detailed log after the end of each shiftProducing ad hoc reports as required by various departmentsConducting follow-up reviews with clients to ensure client satisfactionYour Must-HavesExcellent customer service skillsClear criminal record with ability to obtain a reliability security clearanceHave resided in Canada for a minimum of 5 years (due to above security clearance eligibility)Intermediate computer skillsAble towork under pressureYour Nice-To-Haves:Hold OFA 1 or OFA 2BC Security Licence

📌 Operations Centre Coordinator - Casual On Call (Vancouver)
🏢 Commissionaires Ottawa Group
📍 Vancouver