Now, if you were to come on board as aCall Centre Dispatcher, we'd ask you to do the following for us:Respond to customer inquiries regarding Patient Transport and Environmental ServicesUtilize computer/on-line guidelines in responding to customer inquiriesCommunicate with customer to help them understand proper use of the facility they are inResolve customer issues related to Environmental Services and Patient TransportComplete, process,



and maintain applicable paperwork and recordsResearch and resolve customer disputes and problems within established limitsHandle dissatisfied customers in a courteous and qualified mannerStrive to resolve customer issues on the first call without having to transfer callersFollow escalation procedures as neededThink you have what it takes to be ourCall Centre Dispatcher? We're committed to hiring the best talent for the role. Here's how we'll know you will be successful:Experience in a Call Centre is an assistExcellent interpersonal skills to interact, motivate, and communicate with a wide range of staff and hospital personnel in a professional mannerEffective verbal and listening communication skillsStrong, genuine customer-focused service and quality attitudeProficient in Microsoft Office with exceptional Excel skills

📌 Call Centre Dispatcher (St. John's)
🏢 Compass Group Canada
📍 St. John's