The Multi-Site General Manager is a senior operational leader responsible for the overall performance, compliance, and client satisfaction of a diverse portfolio of Aramark accounts across Southern Vancouver Island. This role provides hands‐on leadership across all lines of business. The Multi Site GM ensures consistent execution of Aramark programs and processes, strong financial performance, and high‐quality service delivery, while developing site leaders and acting as a key partner to both clients and district leadership.Job ResponsibilitiesOperational LeadershipProvide senior leadership and oversight across all assigned locations, ensuring safe, efficient, and consistent service deliverySet clear expectations for operational standards while supporting site teams with hands‐on leadership and coachingConduct regular site visits, audits, and performance reviews to ensure contract compliance and service consistencyAramark Programs & Process ComplianceEnsure full adherence to all Aramark programs, policies, and operating standardsEnsure compliance with food safety and sanitation programs, health and safety requirements, purchasing standards, and brand standardsHold site leaders accountable for accurate execution of Aramark systems, reporting, and controlsIdentify gaps in compliance or execution and implement corrective action plans as requiredClient Partnership & RetentionServe as a senior point of contact for key clients, building trust through responsiveness, consistency, and resultsSupport and lead CBRs, QBRs, audits, and renewal discussionsProactively identify risks, opportunities, and service enhancements to strengthen client relationships and retentionOwn financial performance across the portfolio, including revenue growth, labour management, food cost control, and contribution targetsReview and analyze financial statements, forecasts, and variance reports and ensure timely corrective actionsPartner with Finance and site leaders to ensure disciplined financial execution and sustainable resultsLead, coach, and develop a multi‐site management team, building bench strength and succession plansEnsure consistent performance management, engagement,



and accountability across all locationsSupport talent development and internal promotion through structured coaching and feedbackSafety & Risk ManagementChampion a safety‐first culture across all sitesEnsure compliance with all client, provincial, and Aramark safety standards and reporting requirementsAddress incidents, risks, and audit findings promptly and effectivelyDistrict SupportAct as a delegate for the District Manager when requiredSupport mobilizations, renovations, and operational transitionsContribute to district initiatives related to growth, compliance, people development, and operational excellenceQualificationsPost‐secondary education in Hospitality Management, Business Administration, or a related field (preferred)Five or more years of senior management experience in food service, hospitality, or multi‐site operationsProven experience managing multiple locations/services and leading large, diverse teamsStrong financial acumen with experience managing P&Ls and complex operating environmentsDemonstrated ability to enforce standards while maintaining positive, productive relationshipsAdvanced food safety certification or ability to obtainStrong computer literacy including Excel, PowerPoint, and WordValid driver's license and ability to travel locally and seasonallyIdeal Candidate ProfileConfident, disciplined operator who values standards, structure, and accountabilityCalm and effective in complex, fast‐paced environmentsDetail‐oriented with the ability to zoom out strategically when requiredTrusted leader who can balance client needs, team development, and financial resultsComfortable acting as an extension of district leadershipEducationAbout AramarkAt Aramark,



we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try recent things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.What We Offer YouTime to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well‐being.Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.Future Security: A Self‐Directed Pension Plan where every dollar you contribute is matched by Aramark—helping you grow your retirement savings faster.Well‐Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for your family whenever you need it.Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post‐secondary studies.Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.The pay range for this position is $85,000.00 - $90,000.00.Accommodation StatementAccommodations for job applicants with disabilities are available upon request.

📌 Multi-Site General Manager (Victoria)
🏢 Aramark
📍 Victoria