Become the Manager of Application Support Services, specializing in Roadside and Travel applications. Lead a team, enhance system operations, and boost productivity with creative solutions.In this role, you'll manage application integrity while developing frameworks for vendor engagement and system configurations. You will take charge of major incidents ensuring effective communication across IT and business stakeholders, while mentoring your team to advance their skills and knowledge in technology.Key Responsibilities:Develop service level agreements for Roadside applicationsMentor team members and conduct performance assessmentsManage on-call rotation and incident escalationsCoordinate with stakeholders on maintenance and outagesCreate insightful reports on system performanceRequirements:Degree in Computer Science, IT, or equivalent experience5+ years of application support team experienceKnowledge of modern container platforms and SQLFamiliar with ITSM tools like CherwellExperience in mobile application supportStep into this managerial role to enhance operational performance and system support across our Travel applications.

📌 Manager Of Application Support Services (Vaughan)
🏢 Echelon 56
📍 Vaughan