25 Sep
|
Defence Construction Canada
|
Winnipeg
25 Sep
Defence Construction Canada
Winnipeg
Who Can Apply?Internal (DCC Employees) and External (General Public)Salary Range$59,891 - $77,856Employment StatusContinuingFlexible Work OptionHybrid (2 days/week)Term LengthSecurity LevelSecretLanguage RequirementBilingual PreferredClosing Date02/10/2026CountryCanadaReporting to the Coordinator, Training and Development, the Learning Operations Assistant supports the administration and delivery of training and development programs, services, and learning processes. The incumbent administers routine learning requests and learning management system transactions, coordinates training registrations and logistics, maintains training records and documentation, responds to general inquiries, and provides administrative support to learners, managers, and the Training and Development team. The Assistant contributes to a positive learner experience by ensuring training activities are properly scheduled, communicated, tracked, and documented to help ensure the efficient delivery of national learning programs.KEY AND PERIODIC ACTIVITIESThe duties and responsibilities listed below are representative but not all-inclusivePrimaryAdminister learning requests and routine learning system transactions, including registrations, enrolments, completions, and learning assignments, and maintain learner data and related documentationProvide first-level administrative support for training programs, responding to routine inquiries and escalating technical, policy, or complex issues, as neededMaintain and monitor training records, documentation and administrative data, identify discrepancies, and provide administrative support for training and development verifications, annual reviews, reporting, and compliance requirementsCompile routine training administration data, learner feedback, and completion information, and identify issues requiring follow-upCoordinate logistics for and scheduling of virtual, instructor-led, and in-person learning activities, including communicating with learners, tracking attendance, and maintaining participant recordsAssist with the maintenance of standard learning resources, guides, templates, and procedures, and recommend administrative updates to improve efficiency and consistencyMonitor learning administration processes and follow up on outstanding registrations, completions, documentation, and compliance-related requirementsProvide administrative support to national learning initiatives and projectsDevelop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholdersOtherProvide administrative support to working groups and committeesProvide administrative support for externally delivered training programs and to third-party training providers,
as requiredAssist with the administration of national learning events and activitiesTrack training and development ideas submitted through DCC's innovation programOther duties as assignedSkillsGeneral and Specific KnowledgeLearning administration practices and customer service principlesLearning management systems and digital learning platformsRecords management and data quality practicesMicrosoft 365 applications and collaboration toolsFormal Education And/or Certification(s) And ExperienceMinimum: college diploma or certificate in administration, business, human resources, education or related field with three to five years' relevant experience, or the equivalentAbilitiesUse applicable software and operating systemsDemonstrate strong attention to detail and organization skillsCommunicate effectively with learners, managers, and stakeholdersManage numerous priorities within service standardsInterpret and follow procedures and processesDEVELOPMENT AND LEADERSHIPProvide administrative guidance and support to employees and managers about learning processes, systems, and requirementsWORKING CONDITIONSTypical office environment with occasional travel to Edmonton, AB and Ottawa, ON.Check Out Your BenefitsWorking with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market's best benefits packages valued at between 25 and 30% of your salary.Your Package IncludesHealth and Wellness100% employer-paid annual sick leave, and health and dental premiums$400 wellness allowance to help cover expenses such as a gym membership$2,500 for mental health services on top of regular $2,500 paramedical coverageTelus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plansHome and FamilyLife, accidental-death, and short-term disability insuranceEnhanced inConfidence employee and family assistance programMaternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeksFlexible workplace options, including $400 allowance every two years, to support working from homeLeave and RetirementPublic-service pensionComprehensive vacation and other paid-leave plans, along with enhanced travel advantages coverageTo begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada.
As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance.DCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information. The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening .Requiredcriminal record checksreference checksprevious employmentopen source checkscredit/financial statusDCC's Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.Be part of a diverse and inclusive workplace!Roles at DCC will require security at various levels including Reliability, Secret, Top Secret and for Canadian Eyes Only (proof of Citizenship required). While we welcome applications to our roles who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information, selection will depend on the specific role's requirements.At DCC, we are committed to ensuring everyone has a voice and can be their authentic selves in our workplace. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community.DCC's goal is to provide barrier-free access to employment opportunities and workspaces for employees and candidates. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs. Should you require accommodation, please email
[email protected] .
📌 Learning Operations Assistant (Winnipeg)
🏢 Defence Construction Canada
📍 Winnipeg