Become a vital part of Apotex's Customer Support team as a Bilingual Coordinator focusing on order processing and customer care. This contract role is perfect for gaining significant industry experience.Based in Toronto, you will support the Customer Service team by facilitating productive order management and effective issue resolution. Engage with internal teams to ensure customers receive timely, quality support. This position is excellent for those seeking to build a career in customer service within a global pharmaceutical company.Key Responsibilities:Answer customer inquiries and ensure service satisfactionVerify customer orders in SAP for accuracyInvestigate order issues and escalate as necessaryProcess claims related to shipments in SAP/SalesforceSupport compliance documentation administrationRequirements:Degree in a relevant field is preferredFluency in French is required for this roleExperience in customer service is advantageousSolid communication and organizational skillsAbility to work effectively in high-pressure situationsCapitalize on your bilingual abilities and customer service skills at Apotex, enhancing patient care globally.

📌 Apotex Bilingual Customer Support Coordinator (Toronto)
🏢 APOTEX
📍 Toronto