25 Sep
|
Diligent
|
Vancouver
25 Sep
Diligent
Vancouver
3rdRisk, a Diligent brand, seeks a Customer Success Manager I in Vancouver to onboard recent customers, guide configuration, and drive value from the platform. You'll own relationships from kickoff through regular check-ins and QBRs, serving North American clients as part of a growing CS team across Vancouver and Amsterdam.You'll help shape the CS function, build repeatable playbooks, templates, and processes, and work closely with product, support, and engineering to resolve complex issues.
📌 Onboarding & Customer Success Lead (Vancouver)
🏢 Diligent
📍 Vancouver