High Point Plumbing Heating Cooling seeks a dedicated Customer Support Representative to enhance our customer interactions. Engage with customers through various channels to provide top-notch service and support.In this role, you will help to ensure a positive experience for all customers. Your duties will encompass scheduling service calls, offering in-depth service knowledge, and resolving any issues that arise efficiently. You'll work closely with our technical teams to facilitate excellent service delivery.Key Responsibilities:Interact with customers via phone, email, and in-personMaster our plumbing and electrical service offeringsAssist in processing orders and scheduling appointmentsTroubleshoot customer issues and find quick resolutionsKeep detailed customer records for service efficiencyRequirements:Significant experience in customer service rolesExcellent communication skills, both verbal and writtenStrong problem-solving abilities and attention to detailEffective time management and organizational skillsAbility to work collaboratively with various departmentsDrive exceptional customer experiences with High Point Plumbing Heating Cooling.

📌 Customer Support Representative High Point (Brooks)
🏢 High Point Plumbing, Air Conditioning, and Heating Repair
📍 Brooks