25 Sep
|
Canada Life
|
Toronto
25 Sep
Canada Life
Toronto
Elevate client interactions as the Director, Client Growth & Engagement at Canada Life, focusing on retention and engagement within the Retirement & Savings sector. Drive creative client strategies that truly make a difference.This leadership position reports to the AVP and is essential for the development of growth and engagement strategies. You will utilize performance management and client insights to craft targeted campaigns across various channels, optimizing the client journey continuously.
Lead efforts to enhance digital experiences while monitoring the impact of initiatives effectively.Key Responsibilities:Own the development of growth and engagement initiativesExecute multi-channel campaigns targeting client retentionDirect digital strategy for improved client experiencesImplement a test-and-learn framework for continuous improvementLead initiatives focused on client satisfaction and responsesRequirements:7-10 years of experience in related leadership rolesProven ability in campaign design for engagement growthStrong understanding of customer journey enhancementExpertise in managing multiple prioritiesExperience in financial services or insuranceTransform client engagement strategies for Canada Life's Retirement & Savings team in this crucial role.
📌 Director, Client Growth & Engagement Role (Toronto)
🏢 Canada Life
📍 Toronto