Be part of CoreFactor as a Desk Side Support Analyst, offering vital services to clients in the Greater Toronto Area. This contract role involves on-site support, troubleshooting, and asset management across Mississauga and Brampton.You will be responsible for addressing minor incidents and managing hardware returns, including processing repairs and replacements of malfunctioning PCs. Effective communication and organizational skills are key, as you will coordinate with various stakeholders and ensure effective service delivery.Key Responsibilities:Process hardware requests and minor incidents promptlyCoordinate warranty repairs and manage equipment replacementsOversee the tracking of hardware returns and shipmentsAssist in packaging and shipping IS Client assetsProvide considerate and high-quality equipment handlingRequirements:Strong organizational skills for effective multitaskingProficient in communicating updates to team membersIntermediate troubleshooting for common PC issuesFamiliar with internal components and replacementsKnowledge of Microsoft Active Directory and SCCMLeverage your skills in troubleshooting and client support as a Desk Side Support Analyst with CoreFactor.

📌 Contract Desk Side Support Role (Mississauga)
🏢 CoreFactor
📍 Mississauga