25 Sep
|
Aspen Healthcare
|
St. Albert
25 Sep
Aspen Healthcare
St. Albert
Full-Time | Monday–Friday | $19.00–$25.00 per hour, based on experienceAspen Healthcare is looking for a dependable, customer-focused Sales Associate to join our team.Since 1986, Aspen Healthcare has been providing medical supplies, home healthcare products, and equipment to individuals, caregivers, healthcare professionals, facilities, and institutions. We offer a wide range of products, including mobility equipment, ostomy and continence supplies, bathroom and bedroom safety products, compression garments, daily living aids, lift equipment, orthopedic supports, medical supplies, diagnostic and respiratory equipment, and other home healthcare products.Our ideal candidate is, first and foremost, a team player with excellent customer service skills. We are looking for someone who is friendly, professional, dependable, organized, and able to learn quickly in a quick-paced retail environment.Previous experience in the medical supply or healthcare industry is preferred but not required. We are willing to train the right person who brings a positive attitude, strong work ethic, and willingness to learn.Hours & CompensationFull-time, Monday through FridayScheduled hours will be either 8:00 a.M.–4:30 p.M. or 8:30 a.M.–5:30 p.M.$19.00–$25.00 per hour, depending on experienceKey ResponsibilitiesAs a Sales Associate, you will have your own desk and computer and will be responsible for assisting customers and processing orders while working closely with the rest of the Aspen Healthcare team.Responsibilities include:Provide friendly, professional, and knowledgeable customer service to walk-in and telephone customersAssist customers in identifying and selecting appropriate products based on their needsLearn Aspen Healthcare's extensive product selection and develop strong product knowledgeCreate and process customer orders, invoices, payments, returns, and exchanges accuratelyProcess orders and required documentation for Alberta Aids to Daily Living (AADL) and other government funding programsAnswer incoming telephone calls, take orders, respond to customer questions,
and direct calls when necessaryFollow up on customer orders, special orders, backorders, and product availability when requiredUse the company's point-of-sale and computer systems accurately and efficientlyProcess debit, credit, and other customer paymentsMaintain accurate customer, order, and funding information while respecting customer privacy and confidentialityAssist with receiving incoming shipments, checking products, and putting inventory awayStock and organize shelves and help maintain appropriate inventory levelsRetrieve products from the sales floor or stock areas for customersHelp maintain attractive, organized, and well-stocked product displaysKeep your desk and work area clean, professional, organized, and presentableHelp ensure the entire store remains clean, organized, safe, and welcoming to customersAssist with inventory counts and identify inventory discrepancies when requiredWork cooperatively with coworkers and assist other team members during busy periodsLearn new products, procedures, funding requirements, and company processes as requiredProvide product information within the scope of your training and refer technical or clinical questions to the appropriate team member when necessaryPerform other duties as assigned to support the day-to-day operation of the storeQualifications & SkillsWe are looking for someone who:Has strong customer service skills and genuinely enjoys helping peopleIs a team player who is willing to help wherever neededIs dependable, punctual, and professionalIs comfortable working in a busy,
fast-paced retail environmentIs a quick learner and willing to develop knowledge of a large range of medical productsHas good computer knowledge and is comfortable learning new softwareHas strong attention to detail and can process orders and paperwork accuratelyHas good verbal and written communication skillsIs organized and able to manage multiple customers, phone calls, and tasks throughout the dayCan remain patient, respectful, and professional when assisting customers who may be elderly, recovering from an injury or surgery, managing a health condition, or experiencing a stressful situationIs comfortable handling payments and basic retail transactionsIs physically able to lift and carry up to 25 lbs.Is willing to assist with stocking, receiving inventory, cleaning, and general store dutiesHigh school diploma or equivalent requiredPreferred ExperiencePrevious experience in any of the following areas would be considered an asset:Medical supplies or home healthcareHealthcare or pharmacy retailRetail sales or customer servicePoint-of-sale (POS) systemsDebit and credit card terminalsOrder entry and invoicingAADL or other government-funded healthcare programsMedical supply experience is not required. Product and procedure training will be provided to the right candidate.Who We Are Looking ForMore than anything, we are looking for the right person to join our team.You do not need to know every medical product on your first day. We are looking for someone who is willing to learn, asks questions, pays attention to detail, treats customers with respect, and understands that excellent customer service is at the heart of what we do.Our customers rely on us for products that can have a meaningful impact on their comfort, independence, mobility, and everyday quality of life. We want someone who takes that responsibility seriously while contributing to a positive, supportive, and team-oriented workplace.If you are dependable, personable, eager to learn, and enjoy helping people, we would like to hear from you.Job Type: Full-timeSchedule: Monday to FridayPay: $19.00–$25.00 per hour, based on experience
📌 Full-Time Medical Supply Sales Associate – St. Albert
🏢 Aspen Healthcare
📍 St. Albert