Le Lunetier Brossard is looking for an stylist advisor to join its dynamic team!The position of stylist advisor is the first contact of the client following the eye exam with the optometrist. His/her role is to present the client with different frames according to their personal/skilled needs, their morphology and their ametropia. He/she must then summarize the client's needs to the optician to facilitate the choice of ophthalmic lenses. Depending on the foot traffic, the stylist must ensure the reception of the clients (from making appointments to answering the clients' questions by telephone or in store).Main TasksWelcoming the customer:Direct the customer according to the reason for their visitAnnounce the customer's arrival to the contact personEnsure that the customer is taken care ofFrame selection:Assess and identify the client's needs regarding the choice of frames according to the prescriptionInform the client about the different products available or current promotions so that he can make a choice according to his needsCommunicate to the optician the important points discussed with the client so that the latter can analyze the needs for ophthalmic and/or corneal lensesAdministration:Enter or update the client's contact information in the computer systemMake appointments for optometrists and opticiansAnswer the phone, screen callsTake messages and forward them to the contact personProvide basic information on the services offered, either by telephone or to those who come to the clinicMake appointments for deliveries of ready ordersEnsure that customer calls are made, within the appropriate time frame, when their glasses arereadyMake the various payments: examination, form, deposit or full payment of orders for glasses,



contact lenses and various productsClose the cash register at the end of the day: record the money in the cash register for deposit purposes, pay the optometrists if applicable and fill out the sheet provided for this purpose. The employer will use it for the weekly and monthly accounting of optometrists' fees.Related tasks:Place all identical styles of the same brand togetherHelp in the weekly preparation of optometry files (as needed)Help with pre-tests for eye exams (as needed)Take charge of collecting frames to be donated to Groupe Lion and Optométristes sans frontièresRefill missing frames on the displaysRefill missing cases, wipes and bottles of cleaners at the receptionMake a monthly inventory of old orders in the main cabinetHelp opticians with the mailEnsure the supply of necessary stationery: Eye exam file, business card, etc.Ensure the supply of sanitary products: toilet paper, tissues, paper towels, hand soap, dish soap, etc.Ensure the supply of disinfection productsEnsure the cleanliness of the office on a daily basis: sweep, empty the trash, clean tables, shelves, glasses, bathrooms, kitchen, etc.Skills ProfileRequired knowledge:Proficiency in written and verbal FrenchTraining and requirements:Secondary school diploma (an asset)Experience in customer service (an asset)AutonomyAbility to work in a teamDiplomacyInterpersonal skillsSmilingMultitasking skills and good time managementGood knowledge of the fashion and optics fieldThe job description serves as criteria for the individual evaluation of staff. It will also serve as a tool for the employee to determine or remind him/her of the tasks that the employer expects him/her to perform as part of his/her job.The skills profile defines the minimum skills that the employer expects to find in the employee who applies to the position described below.

📌 Stylist Advisor | Brossard
🏢 Le lunetier
📍 Brossard