Elevate member engagement as Chief Member Experience Officer at Weyburn Credit Union. Strive for excellence in service delivery and strategic organizational growth.This permanent position on the Executive Leadership Team focuses on driving a member-centric approach within all functions of the organization. You'll lead initiatives to enhance member satisfaction and operational efficiency. By leveraging feedback and insights, you will ensure consistent, exceptional experiences across all service channels.Key Responsibilities:Lead the execution of the Member Experience StrategyDrive initiatives enhancing member loyalty and satisfactionMonitor and report on service performance metricsCollaborate with teams to foster relationship strengthParticipate in strategic planning and organizational objectivesRequirements:Post-secondary education in a relevant disciplineMinimum of 7-10 years in leadership within financial servicesExperience guiding sales and member service teamsStrong strategic and performance management expertiseExcellent collaboration and communication skillsJoin Weyburn Credit Union in your mission to create outstanding member experiences and a solid organizational culture.

📌 Wcu Chief Member Experience Officer Role (Weyburn)
🏢 Credit Union Central of Manitoba
📍 Weyburn