Client Services Ambassador At Sfu (Burnaby)

Client Services Ambassador At Sfu (Burnaby)

25 Sep
|
Simon Fraser University
|
Burnaby

25 Sep

Simon Fraser University

Burnaby

Become the face of Simon Fraser University's Big Data Hub as a Client Services Ambassador. Provide exceptional customer support, manage inquiries, and ensure seamless event experiences.This role requires you to engage with clients, address general inquiries, and coordinate event bookings. You will handle clerical support tasks, maintain documentation, and facilitate communication between clients and service providers. Your critical thinking and organizational skills are essential for troubleshooting operational issues and ensuring the Hub meets client needs.Key Responsibilities:Serve as the first point of contact for clientsManage bookings and inquiries with expertiseCheck client specifications for accuracyCollaborate with service providers for smooth operationsEnsure Hub facilities meet readiness standardsRequirements:High school diploma and relevant courseworkMinimum 2 years of experience in a similar roleProficient in office software and electronic calendarsStrong communication and interpersonal skillsExcellent organizational and customer service abilitiesLeverage your organizational and supportive skills to enhance client experiences at SFU's Big Data Hub.

📌 Client Services Ambassador At Sfu (Burnaby)
🏢 Simon Fraser University
📍 Burnaby

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