Become a vital part of GroupStrength's client relations as a Client Retention Coordinator in Winnipeg, MB. Utilize your empathetic communication skills to foster solid client connections and resolve issues effectively.In this full-time on-site role, your primary responsibility will be to interact with GroupHEALTH clients directly, collecting valuable feedback. You will work closely with both Client Experience and Client Service teams, ensuring industry-leading support is delivered. Your role is crucial in maintaining high satisfaction levels and loyalty among our clients.Key Responsibilities:Conduct client surveys to evaluate satisfaction levelsCollaborate with internal teams to address client concernsManage client data and interactions in the CRM systemKeep current on trends in employee benefitsParticipate in regular training to enhance retention strategiesRequirements:3-5 years experience in customer-focused rolesStrong problem-solving and communication abilitiesCollege Diploma or Bachelor's Degree preferredFamiliarity with group insurance benefits is an assetIntermediate knowledge of MS OfficeBring your passion for client engagement to GroupStrength and contribute to lasting client relationships.

📌 Client Retention Coordinator At Groupstrength (Winnipeg)
🏢 GroupStrength Benefits Direct
📍 Winnipeg