Quality Improvement and Decision Support SpecialistPermanent Full Time Admin/Support Staff Toronto, ON, CA 1 AttachmentsSalary Range: $70,000.00 To $80,000.00 AnnuallyThe Carefirst Family Health Team (FHT) is seeking full-time permanent Quality Improvement Decision Support Specialist (QIDSS) to join our innovative, interdisciplinary team dedicated to delivering high-quality, community-based care.About UsCarefirst FHT is committed to delivering exceptional, comprehensive primary care through a collaborative, team-based model that includes family physicians, nurse practitioners, nurses, social workers, service navigators, dieticians, physiotherapists, and medical receptionists. We have a robust Chronic Disease Management and Prevention program, including a Diabetes Education Program, and are actively involved in many of the Ontario Health Teams' primary care initiatives.Our "Hub & Spoke Model" and strong community partnerships ensure coordinated, high-quality, patient-centred care across the continuum. We work closely with Carefirst Seniors & Community Services Association to provide truly integrated services.Ontario Health atHome (formerly Home and Community Care Support Services)MINT Memory ClinicOntario Structured Psychotherapy (OSP) ProgramSpecialist Clinics: psychiatry, cardiology, endocrinology, optometry, geriatric medicine, gynecology, chiropody, rheumatology, physiotherapy, and audiologyWe are currently seeking a Quality Improvement Decision Support Specialist (QIDSS) to fill a recent position at our Family Health Team.Terms: Full Time PermanentPay range: $70,000 - $80,000 annuallyEssential Duties and Responsibilities:Gather, clean/review, and analyze data from EMR, operational, and administrative systems to support quality improvement, program planning, clinical and leadership decision-makingHelp guide clinical decision on patient-oriented programs, services and other improvement initiativesSupport quality improvement initiatives by extracting and analyzing health information from multiple electronic medical record (EMR)



systems. Develop data queries, reports, and analytical tools to improve data integrity, enhance information flow, and provide decision-support insights that support clinical process improvements and organizational quality goals.Develop reports, dashboards, and data visualizations that translate raw data into clear insights for clinical and non-technical audiencesWork with leadership, interprofessional teams, and Carefirst's system partners to define data needs, identify gaps, and establish indicators for program monitoring and outcome measurementSupport the exploration, evaluation, and piloting of AI tools and projects that improve office operations — including documentation, meeting support, knowledge management, and internal communicationsSupport AI-enabled program development by helping program teams identify how AI can enhance program design, delivery, and client experienceCollaborate with program managers and external vendors to test and implement AI solutions safely, effectively, and in alignment with organizational prioritiesMaintain clear documentation of data processes, analyses, AI pilots, and project outcomesApply strong understanding of Personal Health Information (PHI), PHIPA, and confidentiality principles to all aspects of workOther duties and projects as assigned.Qualifications & Job Requirement:Post-secondary degree or diploma in Data Science, Health Science, Data Analytics, Statistics, Epidemiology, Information Technology, Computer Science, or a related disciplineMinimum of two (2) years of relevant experience in data analysis, artificial intelligence, health informatics,



or a similar role; experience in primary care, population health, or community services is an assetDemonstrated experience in data quality for quality improvement, clinical information management best practicesStrong data analysis skills, including comfort working with structured data, writing queries, and building reports and dashboardsWorking knowledge of tools such as Excel (advanced), SQL, Power BI, Tableau, or equivalent reporting platformsExperience with EMR-based reporting (e.G., TELUS PS Suite or equivalent Ontario EMR environments) is an asset.Working knowledge of AI fundamentals, including core concepts in machine learning and data science (supervised vs. unsupervised learning, training vs. inference, model evaluation, and the limitations and risks of AI)Hands-on experience using general-purpose AI assistants (e.G., Claude, ChatGPT, Microsoft Copilot) for drafting, summarizing, research, and analysis, with practical understanding of effective prompting and review of AI-generated outputFamiliarity with AI project tools such as Claude Code (for scripting and automation), Synthesia (AI video), and Wix or similar AI-assisted web platforms is an assetSolid understanding of PHI, PHIPA, and confidentiality obligations in healthcare settingsStrong analytical and problem-solving skills with attention to detailProficiency in English (Cantonese and Mandarin are assets)Current police vulnerable sector check completed within one yearExtended Health CareHOOPPTraining and Education SubsidyApplication Deadline: September 30, 2026Carefirst is an equal opportunity employer. We are also committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation.While we thank all candidates for their interest, only those selected for an interview will be contacted.Attachments (1)202609_Quality Improvement Decision Support Specialist (QIDSS)_FHT_FTP.Pdf

📌 Quality Improvement And Decision Support Specialist (Toronto)
🏢 Carefirst Seniorsmmunity Services Association
📍 Toronto