Our client is a growing organization specializing ingroup benefits solutionsand is looking for aGroup Benefits Agentto join their team in Markham.This is an excellent prospect for a Group Benefits professional who enjoys working directly withplan sponsors and members, providing knowledgeable support, resolving issues, and managing the day-to-day administration of group benefits programs.The successful candidate will serve as aprimary point of contactfor clients and plan members while working in a collaborative environment with opportunities to contribute to broader team initiatives.What You'll DoAct as a primary contact forplan sponsors and group perks membersRespond to member and client inquiries by phone and emailProvide support regardinggroup benefit plans, eligibility, claims, coverage, payments, and plan optionsTroubleshoot and resolve plan sponsor and member issues, escalating when requiredProcess member enrolments, updates, and changes while maintaining accurate recordsGather member information and process monthly billing statementsConduct plan audits and organize information for reviewProcess member payments and related administrative requestsSupport members with online portals and insurer platformsPrepare letters, mail merges, and other member communicationsEnsure requests are handled accurately and within established service standardsParticipate in team meetings, projects, and initiativesShare insights and contribute to overall team goalsPerform other related duties as requiredWhat We're Looking For Must-Haves:Minimum2 years of group insurance experienceExperience withsystem integrationStrong understanding of group benefits administration and servicingAdvanced computer proficiency, includingMicrosoft Word and ExcelStrong mathematical, analytical, and problem-solving skillsExcellent attention to detailStrong written, verbal,



and interpersonal communication skillsAbility to manage multiple priorities and meet deadlinesComfortable working independently while contributing to a collaborative teamNice-to-Haves:CEBS certificationExperience withmulti-employer or Flex benefit plansExperience working with insurer platforms and member portalsCompensation & Benefits$58,000–$72,000 base salary, depending on experiencePermanent, full-time position37.5-hour work weekHybrid work arrangement – 3 days remote after trainingFlexible scheduling depending on client/group requirementsSupportive and collaborative team environmentOpportunity for continued professional growthPlease note: Some client groups operate with extended office hours until7 PM Monday through Wednesday. Depending on the groups assigned, there may be a requirement to work a later shift on a scheduled basis, with advance notice provided.Why Consider This Opportunity?Join a growing organization within thegroup benefits industryWork directly with bothplan sponsors and membersGain exposure to a variety of group benefits programs and administrative processesEnjoy ahybrid work environmentafter trainingOpportunity to develop your expertise in group benefits administrationCollaborative team culture with opportunities to contribute beyond day-to-day servicingAt Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with outstanding organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

📌 Group Benefits Agent (Markham)
🏢 David Aplin Recruiting
📍 Markham