Become a key ambassador at Germain Hotels as a Guest Service Agent, where your engaging nature welcomes guests and enhances their experiences. Your attentiveness and creativity will shine in every interaction.As a Guest Service Agent, your core responsibilities include managing check-in/out processes, responding to guest inquiries, and solving issues efficiently. Engage with guests through various channels, utilizing your strong communication skills to personalize their stay. Work collaboratively with other departments to ensure a seamless experience.Key Responsibilities:Ensure productive guest check-in and check-outCreatively address guest requests and questionsProactively resolve any guest concernsCollaborate with departments for personalized serviceMaintain smooth operations throughout the hotelRequirements:Diploma in Hospitality considered beneficialExceptional communication capabilitiesPositive attitude focused on guest servicesHandle challenging situations professionallyGood with technology; OPERA PMS experience a plusJoin Germain Hotels as a dedicated Guest Service Agent and enhance guest experiences through exceptional service.

📌 Ambassador Role: Guest Service Agent (Quebec City)
🏢 Germain Hotels group
📍 Quebec City