Elevate member experiences at Altea Active as a full time Member Engagement Associate. Deliver stellar service while fostering connections with our community.Altea Active is in search of a proactive Member Engagement Associate to join our guest services team. This role entails providing outstanding service and support to ensure member satisfaction and retention. Candidates should possess excellent communication skills and a detail-oriented mindset to thrive in this customer-focused position.Key Responsibilities:Greet guests and assist with service inquiriesAnswer phone calls promptly and professionallySchedule new member appointments and assist with passesKeep lobby and cafe areas clean and organizedUpdate customer records accurately in the systemRequirements:Minimum 1 year customer service experienceCPR/First Aid certification requiredEducation related to health and fitness preferredSuccessful completion of a Criminal Background CheckStrong organizational skills and a team-oriented attitudeBring your people skills and commitment to excellence to the Member Engagement team at Altea Active.

📌 Member Services Associate At Altea Active (Vancouver)
🏢 Altea Active
📍 Vancouver