Job DescriptionPosition SummaryReporting to theOperationsManager, Canada,the individual in theFieldServiceTechnicianroleis responsible forservicing andmaintainingallCLEANTEKequipment. TheField Service Technicianis fully and solely responsible for the client sites assigned to them. This role has a high degree of control and authority in managing equipment on client sites.This is a dynamic role that will evolve to fit the needs of a quickly growing company. The incumbent will be a highly motivated and effective problem solver with a strong focus on customer service. The individual will thrive in a fast-paced and highly technical environment.DUTIES AND RESPONSIBILITIESFirst point of contact when customer receives equipmentAll service calls and client requests must be answeredimmediatelywithin your area (weekends, evenings and holidays are not exempt)Responses to all service calls and client requests must be made on site within 24 hoursSupporting documentation following all service calls and site visits isrequired. Documentation includes but is not limitedto:equipment inspections, deployment sheets, transportation sheets, JSA's/ safety documents, updating customer contact information, and updating sales teamSubmit daily reporting on assets and asset's performanceMonitor "Fleet Complete" todeterminehealth of equipment on siteTrain customers (all shifts) on the proper use of the equipment and maintenanceBi-weekly site visits arerequiredfor equipment maintenance; this schedule is managed independently with the expectation that assets are managedin accordance withthe company's policies and customer satisfaction is maintainedWhen required to transport equipment with company assets,



you willbe responsible forsecuring loads and verifying protected transport with all required documentation verifiedProvide on-site service of equipment, discussing issues with consultant, inspectingequipmentand troubleshooting all issuesParticipate in special projects asrequiredResponsible for the maintenance of tools and company equipment (including but not limited to company vehicle, computers, voltmeter, field kit, etc.)Foster professional relationships with clients, external vendors, and consultantsUnderstand client's equipment needs andidentifypotential up-sale opportunitiesAdhere to all safety requirements both internal and externalPromote andmaintainthe organization's brand image by keeping your appearance, workareaand vehicle tidy.Specific Knowledge,Skillsand AbilitiesMust be knowledgeable of current safety regulations (including client's sites)Basic knowledge of: AC/DC electrical systems, hydraulic systems, engine maintenance (oil changes, changing air filters, replacing fuel pumps, etc.)Experience with hand tools,drillsand volt metersWork with a high degree of independence; must be a self-starterStrong communicationand interpersonal skills.Education, Training, and ExperienceMinimum high school diploma or equivalentrequiredSome electrical and/or mechanical training preferredPreviousexperience in Oil & Gas industry preferredTDG, First Aid, H2S, WHMIS/GHS Tickets an asset.Special Conditions of EmploymentValid driver's license without restrictionsOccasional lifting and standingFlexibility to work over-time as neededAs part of the on-going training, you will be expected to support the service department (Calgary/Clairmont), to increase your knowledge ofCLEANTEK's equipment.

📌 Field Service Technician - Edmonton Ab
🏢 CLEANTEK Industries
📍 Edmonton