Enhance customer experience as an Emera Service and Collection Coordinator in Halifax, NS. This full-time position focuses on effective account management, service operations, and timely collections.Emerging as a key player, the Service and Collection Coordinator is responsible for ensuring exceptional service and productive collection processes. You'll handle contractor documentation, manage customer accounts, and work collaboratively with departments to ensure seamless operations. Your strong problem-solving and negotiation skills will be crucial in resolving disputes and improving payment strategies.Key Responsibilities:Coordinate service calls, repairs,



and maintenance activitiesMaintain service records and process contractor invoicesManage compliance documentation and communication with contractorsEngage in customer outreach for collection commitmentsCollaborate with Finance and external teams to support servicesRequirements:High school diploma; Business-focused education preferred2-3 years in customer service or service coordinationExperience with contract negotiations and collectionsExcellent communication and organizational skillsProficiency in Microsoft Office and Customer Relations toolsBe the pivotal connection in enhancing service delivery at Emera.

📌 Emera Service And Collection Coordinator Role (Halifax Regional Municipality)
🏢 Emera
📍 Halifax Regional Municipality