Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.Axiomtechnologies.ComWe are looking for a capable resource to coordinate tasks, ranging from simple activities to more complex plans. This role provides on-site assistance to end-users within the organisation's desktop computing environment in a timely and accurate manner to ensure optimal service delivery.Location: Chester Basin, Nova Scotia – CanadaContract Type: Independent ContractorStart Date: ImmediateEligibility: Citizens and Green Card Holders PreferredThe Desktop Support Engineer provides first- and second-level technical support and manages the effective assignment and dispatch of service requests. This on-site role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.Key ResponsibilitiesProvide on-site desktop and IT support for end users at the client location.Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.Install, configure, and maintain hardware, operating systems,



and enterprise software applications.Support network connectivity issues, including LAN troubleshooting.Assist with device setup, replacement, and hardware installations.Perform basic network troubleshooting using console access when required.Document service activities and communicate updates to the service delivery team.Follow client IT policies and security procedures while performing on-site tasks.Required SkillsStrong knowledge of Windows operating systems and desktop environmentsExperience in hardware troubleshooting and replacementBasic understanding of networking (LAN connectivity, switches, routers)Ability to diagnose and resolve desktop, printer, and peripheral issuesGood communication and customer service skillsAbility to work independently in onsite support environmentsWork ModelOn-demand / field support roleWork assignments will be shared by the Service Delivery TeamEngineers will be contacted via phone or email when support is requiredEngineers will receive site location, SPOC details, and reporting time before each assignmentNo guaranteed number of working hoursJob CategoryTechnical

📌 Desktop Support Engineer – Chester Basin, Nova Scotia – Canada (Marinette)
🏢 Axiom Technologies
📍 Marinette