Job SummaryAs the Operations Manager your responsibility is to oversee and manage day‐to‐day operations of the electromechanical and operational support teams. The Manager will ensure efficient, productive delivery of all work under their responsibility. A hands‐on approach is critical to ensure contractual agreements are maintained and executed. Develop and cultivate sound communication with all customers and partners.Key ResponsibilitiesManage the day‐to‐day operations of the business units to ensure schedules and cost objectives are met or exceededAct as process owner for service and projects, ensure all processes are documented, fully deployed and rigorously improved as requiredEstablish and manage performance targets for all team members that compliment business teams and company deliverablesIdentify customer issues and the impact on the business and resolve effectively within a timely mannerAttend client sites as required for technical assistance and support.Implement and manage business processesMaintain customer relationships, handling customer concerns in a timely and professional mannerHire, develop and assign service technicians and technical resources to support the back‐log of work and ongoing growth of the business unitsCommunicate to staff progress on initiatives, policies,



process and proceduresAssist in planning annual budgetsManage operating expenses by controlling costs in all areas including salaries and day‐to‐day expensesManage and analyze projects' performanceCreate a manpower plan for operations and develop an effective project/service teamDevelop and manage sub‐tradesIdentify risk including scope, schedule, cost issues and develop action plans to mitigate and overcome riskEstablish regular meetings to communicate with all stakeholdersPerform other duties as assigned by Management.Qualifications5-10 years of field‐related experienceCollege/University graduate (Technical certification preferred) plus business management skillsProven ability to communicate effectively with a diverse group of internal and external individuals.Exceptional verbal and written communication skills in EnglishAbility to multi‐task and work within a rapid‐paced environment with the ability to prioritize conflicting demandsProficiency with MS Office and MS Project applicationsWhy work at GDI Ainsworth?We offer a wide variety of benefits and rewards including the following:Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacationRewards: Service milestones and peer recognition plus employee discounts and incentivesFlexibility: Hybrid working models, where applicableDiversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within companyGDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

📌 Electromechanical Operations Manager (Mississauga)
🏢 Ainsworth
📍 Mississauga