Step into the role of Field Operations Leader at dcbel Inc., where you will enhance installer performance and optimize service delivery in the sustainable energy sector. Focus on customer satisfaction through effective operational strategies.As the Head of Field Operations & Performance, you'll oversee the field service activities, ensuring that installers are fully prepared and compliant. Manage operational efficiencies and streamline the lead to install process while collaborating across teams to remove bottlenecks and improve outcomes.Key Responsibilities:Manage the full installer journey, ensuring quality standardsSupervise L1 and L2 operations for installers across territoriesDevelop and implement effective lead assignment processesCreate capacity models for successful installationsEstablish mandatory compliance checks and auditsRequirements:7-10+ years of experience with field operationsBachelor's degree in Business, Operations, or related areaTrack record of developing process-driven field operationsExcellent cross-functional collaboration skillsAbility to travel frequently for field operationsDrive sustainable energy initiatives and optimize installer performance at dcbel for a cleaner future.

📌 Field Operations Leader At Dcbel Inc. (Montreal)
🏢 dcbel
📍 Montreal