About UsCompany OverviewFoundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.Together, FBM and UDHG's 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve we are investing in solid, forward-thinking talent to support our long-term success.OverviewPosition OverviewAt Foundation Building Materials (FBM), Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.Responsibilities and QualificationsKey ResponsibilitiesCustomer Service & Sales SupportMaintain professional, courteous communication with customers before, during, and after salesProvide knowledge on products and generate accurate quotes and proposalsAssist walk-in customers and handle inquiries or complaints promptlyDrive profitable sales through effective selling, upselling, and cross-sellingOrder Management & CommunicationEnter orders, pricing,



and customer data into systems accuratelyRespond to orders and quote requests via multiple channels (phone, email, fax, etc.)Collaborate with outside sales reps and internal teams to fulfill customer needsInventory & Showroom OperationsMaintain stock levels, organize the showroom, and support physical inventoriesSchedule and coordinate inbound/outbound deliveries and shipping logisticsNegotiate freight rates and manage inventory movement efficientlyCash Handling & System UseOperate and balance the cash register and drawer daily using proper proceduresUtilize management software for billing, reporting, and project trackingProduct & Project KnowledgeMaintain up-to-date product expertiseManage documentation and order details for large or complex projectsLogistics & Operations CoordinationCoordinate deliveries with Operations staffCoordinate purchase and delivery of special productsTrainingsMust attend all required meetings in relation to sales and all company required training programsMiscellaneousSupport our values in the stand areas of Safety, Customer Focus, Teamwork,



Integrity and being a Company of Choice for both employees and customersOther duties as assignedQualificationsHigh school diploma or equivalent required2+ years inside sales experience (incoming call preferred)Excellent verbal and written communication skills and telephone mannersAbility to focus on different tasks and use time efficiently to achieve desired outcomesFamiliarity with Windows operating systemsWarehouse work which includes forklift experience/trainingCompensation and BenefitsReports ToBranch ManagerCompensationThe listed pay range reflects the expected base rate for this position. The actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.Salary: $ 48,000-58,000 based on experience.Job Type: Full-TimeBenefitsAt FBM, we're committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:Extended Health CareDentalVisionRRSP match program to support your long-term financial futureA career path designed with you in mindStatementsFoundation Building Materials is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace across Canada.We welcome applications from all qualified individuals, including Indigenous peoples, racialized communities, persons with disabilities, women, members of the 2SLGBTQIA+ community, and newcomers to Canada.In accordance with applicable human rights and accessibility legislation, we are committed to providing accommodation throughout the hiring process and employment lifecycle. If you require accommodation at any stage, please contact [email protected].

📌 Sales Inside (Burlington)
🏢 Foundation Building Materials
📍 Burlington