About UsEnkel is a forward-thinking accounting and technology firm dedicated to providing cloud-based bookkeeping and accounting solutions to Canadian businesses and Not-for-Profit organizations. Our vision is to be the trusted financial partner for our clients, offering accurate and timely financial reporting that empowers better business decisions. Our expertise spans bookkeeping, payroll, accounts payable, accounts receivable, and financial reporting, ensuring our clients receive best-in-class financial management support.What We're Looking ForWe are looking for a Payroll Specialist to join our team in Canada and serve as a pivotal bridge between our clients and our delivery team based in Global resources. This role demands an analytical, client-focused professional who thrives on solving complex payroll challenges, ensuring accurate onboarding, and elevating team performance through hands-on training and quality assurance.Please note: This is a full-time, in-office hybrid role based at our downtown Vancouver location.Key ResponsibilitiesClient Escalation & ResolutionAct as the primary escalation point for client payroll-related issuesDiagnose and resolve client concerns by conducting thorough root-cause analysesCoordinate cross-functionally with internal teams to provide timely and effective solutionsFile Review & Payworks Setup (Client Onboarding)Perform deep-dive reviews of client payroll files during the onboarding phase to ensure accuracy and completenessConfigure and set up new Payworks accounts aligned with client requirements and internal standardsCollaborate with implementation and onboarding teams to streamline handoffs and reduce delaysTraining & EnablementDevelop and deliver structured training sessions for the Global resources-based payroll delivery teamServe as a subject matter expert (SME) for payroll systems and compliance nuances in CanadaCreate enablement resources such as playbooks, SOPs, and process guides to improve delivery team efficiencyQuality AssuranceConduct regular audits of payroll files to ensure compliance with Canadian regulations and internal quality benchmarksIdentify gaps, errors, or inconsistencies in payroll processing and guide the Global resources team on corrective actionsContinuously refine QA processes and maintain documentation for audit readinessWhat You Bring3+ years of hands-on payroll processing experience in a Canadian contextCertification such as Payroll Compliance Practitioner (PCP) or Certified Payroll Manager (CPM)Experience using PayworksStrong understanding of federal and provincial payroll legislation and compliance standardsProven experience in client management and issue resolutionStrong communication and presentation skills, especially for remote and cross-border trainingAbility to thrive in a fast-paced, remote-first environmentFamiliarity with bookkeeping and accounting systems is an assetWhy Join Enkel?Be part of a team-oriented and supportive team that values growth, innovation, and accountability.Competitive compensation, performance incentives, and benefits package.Chance to grow within a scaling Canadian company making a real impact.

📌 Payroll Specialist (Vancouver)
🏢 Enkel
📍 Vancouver