Become a key player in CRM transformation as a Functional Consultant at Frequency Foundry in Calgary, Alberta. Your guidance on greymatter and Signal solutions will enhance customer engagement and success.As an intermediate-level role, you will support customer onboarding and work with stakeholders to align CRM capabilities with business objectives. You will define transparent requirements and lead the training process for users, ensuring successful adoption of the CRM software. Your comprehensive understanding of the higher education sector will contribute to both client satisfaction and product improvement.Key Responsibilities:Facilitate stakeholder discovery sessions and gather requirementsTranslate customer needs into functional documentationValidate project deliverables alongside engineering teamsSupport clients through the training and adoption processConduct quality assurance testing on deliverablesRequirements:3+ years in business analysis and CRM solutionsProficiency in tools like Balsamiq and VisioAbility to manage client relationships effectivelyExcellent communication and teamwork skillsBachelor's degree in business, IT, or similarDrive CRM success for clients with your consulting expertise at Frequency Foundry.

📌 Functional Consultant For Crm Solutions (Calgary)
🏢 Frequency Foundry
📍 Calgary