Shape the future of campus bookstores as a Strategic Retail Manager overseeing multiple locations. Drive operational brilliance, team development, and exceptional customer service across your units.In this strategic role, you will lead multi-unit operations, focusing on hiring, coaching, and performance management. Your mission involves crafting detailed operational plans for peak activity, analyzing financials, and establishing robust connections with campus stakeholders. Work diligently to enhance course materials management and visual merchandising,



ensuring each store remains a vibrant hub of activity.Key Responsibilities:Lead talent management and team development across locationsCreate operational plans for busy periods and eventsCultivate relations with campus faculty and administratorsOversee course materials and inventory managementDrive customer service and visual merchandising excellenceRequirements:3-5 years of relevant retail experienceBachelor's degree or equivalentStrong customer service and problem-solving skillsProven success in multi-site location managementAdvanced relationship-building and communication abilitiesTake charge of maximizing bookstore performance while delivering outstanding customer experiences in a vibrant educational setting.

📌 Strategic Multi-Store Retail Manager Elevating Campus Bookstore Experiences (Montreal)
🏢 Follett Higher Education
📍 Montreal