CyberClan seeks an Information Technology Support Analyst to enhance our global IT services in a hybrid setting. Provide critical technical support and optimize operational workflows.In this role, you'll be the backbone of CyberClan's internal IT unit, focusing on supporting secure network builds and virtual infrastructure. You'll ensure all IT systems comply with best practices and remain protected from threats. Your commitment to exceptional service and detailed record-keeping will drive success.Key Responsibilities:Provide first-level technical support to staffTroubleshoot issues across hardware and softwareOversee employee onboarding and offboarding processesMaintain IT asset documentation and communicationCollaborate on internal IT assessments and auditsRequirements:Up to 2 years in IT services or support rolesPost-secondary education in Computer Science or related fieldsStrong problem-solving and time-management skillsExcellent communication abilities for user assistanceHigh attention to detail and proactive mindsetSupport CyberClan's mission by leveraging your IT skills for enhanced security and operational efficiency.

📌 Information Technology Support Analyst (Kitchener)
🏢 Cyberclan
📍 Kitchener