Step into the prestigious role of Fairmont Gold Supervisor at Fairmont Hotel Macdonald in Edmonton. Your leadership will enhance the luxury experience for guests at the Fairmont Gold Lounge.This full time position involves ensuring top-tier service while supervising daily hotel operations. You will manage front desk activities, coordinate reservations, and provide personalized concierge services to delight guests. Work with a dedicated team committed to excellence and hospitality.Key Responsibilities:Ensure that Fairmont Gold service standards are upheld consistentlyCarry out front desk responsibilities including guest check in/outProvide useful concierge services regarding local experiencesAssist staff in overcoming guest service issuesMaintain clear communication with all hotel departments for service standardsRequirements:At least 1 year of supervisory experience in hospitalityFamiliarity with Micros-Opera and MS Office SuiteExcellent problem-solving and interpersonal communication skillsCapacity to remain composed in a busy environmentMust have ProServe certification and be eligible to serve alcohol in AlbertaLead with excellence and make a lasting impact on guest experiences at Fairmont Hotel Macdonald.

📌 Edmonton Fairmont Gold Lounge Supervisor
🏢 Fairmont Waterfront
📍 Edmonton