Become a Technical Support Specialist at Farris LLP, where advanced IT support meets the legal field. This role involves complex troubleshooting and service delivery enhancements.As a critical member of the IT team, you'll support lawyers and staff by addressing escalated technical issues and ensuring efficient operations. Your work will encompass diagnosing issues within various technologies, performing root cause analyses, and identifying solutions to improve user experiences. Your expertise will play a vital role in contributing to major IT projects and ongoing initiatives.Key Responsibilities:Troubleshoot and resolve complex IT issues effectivelyManage service desk reports identifying incident trendsOffer qualified technical guidance and training to staffParticipate in IT projects and technology enhancementsIdentify and escalate potential security risks promptlyRequirements:IT or related Bachelor's degree or equivalent experienceMinimum of 5 years in progressive IT supportFamiliarity with Windows environments and legal technologiesStrong networking diagnostics knowledgeExcellent customer service and communication skillsJoin Farris LLP to advance your IT skills and deliver exceptional technical support.

📌 Technical Support Specialist At Farris Llp (Vancouver)
🏢 BC Legal Management Association
📍 Vancouver