Realstar is seeking a Full-Time Leasing Administrative Assistant, who will support a variety of building administration tasks such as screening applications, scheduling showings, delivering customer service to residents, responding to all customer inquiries, residential concerns, maintain records in Yardi, assist residents with RentCafe and provide instruction to residents submitting maintenance requests to ensure a high level of customer satisfaction. Schedule includes every other weekend.What we offer to employees:SalaryEmployer paid benefitsAnnual bonuses based on personal performanceOngoing training programsAwards for years of serviceOpportunity for career developmentInclusive and diverse work environmentAnnual holiday parties & summer BBQ'sResponsibilities:Customer ServiceGreet and interact with residents and prospects in a friendly and qualified mannerPromote a welcoming atmosphereDemonstrate excellent customer service and a "can-do" attitudeAttend to resident concerns and service requests within 24 hoursFollow up with residents to ensure a high level of customer satisfactionHandle office administrative tasks, such as processing online applications, creating notices, managing lease renewals,



and other duties related to support daily operationsOrganize, promote and execute resident events (i.E. holiday parties and summer barbeques)Leasing & AdministrationSchedule property showings with prospectsProcess leasing applications including completion of background and credit checksEnsure rents are collected and deposited on a timely basisNegotiate lease renewals in conjunction with established targetsUtilize Yardi to record transactions and run various operating reportsConduct market surveys and analyze how the property compares to the current marketRecommend leasing rates and in-suite turnover work to the Area ManagerActively promote various referral programs to existing residents and prospectsQualificationsBackground in residential property management or related business experience (leasing apartments, selling condominiums and office administration)Excellent written and verbal communication and interpersonal skillsGood working knowledge and ability to use computer software, Microsoft Word, Excel, Yardi and RentCafeDisplay a professional/presentable appearanceBilingualism English and French

📌 Leasing Administrative Assistant (Pointe-Claire)
🏢 Realstar
📍 Pointe-Claire