Front of House Supervisor (Restaurant Supevisor)NOC Job Code/Title: NOC 62020 - Food Service SupervisorPosition: Front of House Supervisor (NOC 62020 – Food Service Supervisor)Terms of Employment: Permanent, Full-Time (30-40 hours per week)Language of Work: EnglishWage: $20.15 + tipsBenefits: General Health Insurance (used for any applicable services including dental) Staff meal, Staff EventsOur StoryHouse of Boateng is owned by Chef Castro and Charlotte Boateng, whose culinary journey began in 2010 with a small catering company in Saanich, BC. In 2019, the business expanded with the opening of House of Boateng Café in Langford, followed by the launch of a retail shop featuring its signature sauces, spreads, and ready-to-enjoy meals. Today, House of Boateng is recognized for its creative cuisine, warm hospitality, and commitment to supporting the local community while showcasing the best of Vancouver Island.The business is now seeking a reliable and enthusiastic Front of House Supervisor to lead its front-of-house team and help deliver exceptional customer service. The ideal candidate is a strong communicator who thrives in a fast-paced environment, enjoys mentoring team members, and is committed to creating a welcoming and memorable dining experience for every guest.What You'll Be DoingSupervise FOH (front of house) staff currently on floorDelegate and coordinate team member duties during each shift, including assigning work schedules and shift responsibilitiesManage/Assist with inventory & grocery order, tracking – including maintaining stock, developing par levelsTraining staff in job duties such as – serving, cleanliness, communication, safety procedures, menu knowledgeStaying on top of food quality & service standards of restaurant,



including preparing order summaries for the kitchen team based on customer requests and dietary needsAssisting with the development of menus, policies, and proceduresOperating as the main link between FOH staff & kitchenOverseeing e-mails – communicating with clients that require extra services & attention that regular staff cannot make decisions for such as large reservation requests, donations requests, customer feedbackThorough menu knowledgeAbout House of Boateng Inc.Qualifications & SkillsEducation: High school diploma or equivalent is requiredExperience: Minimum 2 years of experience in the food service industry, with previous restaurant supervisory experience considered an assetWhat We Value in Our TeamStrong leadership and ability to motivate and support a team in a quick-paced environmentExcellent communication and interpersonal skills with a friendly, professional approachHighly organized with the ability to coordinate staff and prioritize tasks effectivelyStrong customer service skills and commitment to creating a welcoming guest experienceCalm, resourceful, and effective in handling customer concerns and unexpected situationsStrong teamwork skills with a willingness to assist wherever neededAttention to food quality, cleanliness, presentation, and service standardsAdaptable, proactive, and creative in improving service and supporting restaurant operationsWe are an equal opportunity employer and welcome applications from everyone. We especially encourage people from groups that are often underrepresented — such as Indigenous peoples, newcomers, people with disabilities, and vulnerable youth — to apply. We value different backgrounds and believe diversity makes our team stronger.

📌 Front Of House Supervisor (Restaurant Supevisor) (Victoria)
🏢 House of Boateng
📍 Victoria