Job DetailsWe are a commercial mechanical contractor looking for a Service Operations Coordinator.Salary: $80,000 - $115,000 per yearThis Jobot Job is hosted by: Christie BauerBenefitsPTOPaid Holidaysand more!Preventive Maintenance AgreementsCoordinate first time preventive maintenance visitsContact customers to establish permissible dates for initial site visitsPMA Renewals and RetentionProactively contact customers 30 to 60 days prior to PMA renewal datesDiscuss pricing escalations and potential agreement modificationsCustomer Care and Relationship ManagementAssist in developing and executing customer care call templates for periodic check-ins or site visitsPMA Data IntegrityMaintain accuracy and completeness of PMA records in the systemCoordinate with technicians, customers, and the PMA Coordinator to resolve missing or incomplete data.Required Skills/Abilities and QualificationsPrevious experience in a similar role, preferably within the HVAC, mechanical, construction, or service industry.Proficiency in Microsoft Office Suite and ability to learn service management systems.Understanding of service contract management, customer service, and process improvement.High school diploma or equivalent required.Equal Opportunity EmployerJobot is an Equal Prospect Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status,



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📌 Service Operations Coordinator-Hvac (Alameda)
🏢 Jobot
📍 Alameda